Get in Touch With Us

Got a question about one of the sweepstakes casinos we cover, spotted something that needs updating, or want to suggest a platform we haven't reviewed yet? This page explains how to get in touch with Social Casinos and what you can expect once you do.

The Best Way to Reach the Social Casinos Team

Email is the most reliable channel for reaching us. Write to [email protected] and a member of the team will read your message personally — we don't rely on automated replies to stand in for a real answer.

A quick note on what your message is about helps us route it faster. If you're asking about a specific operator such as Crown Coins, Casino.Click or any of the other sites we list, mention the name so we can look into the right details before replying.

What You Can Get in Touch About

We hear from a wide range of readers, and most enquiries fall into a handful of categories:

• Questions about how sweepstakes casinos work — including the difference between Gold Coins and Sweepstakes Coins, how the no-purchase-necessary entry method works, or what redemption generally involves.
• Corrections and updates — welcome offers, eligible states, and redemption terms at sweepstakes casinos change often. If you notice something on our site that looks out of date, we want to know so we can check it.
• Feedback on our rankings and reviews — we welcome input on how we've assessed the platforms listed on this site, and on any operator you think deserves a closer look.
• Partnership or editorial enquiries — if you represent a sweepstakes casino operator or a related business and want to discuss working with us, tell us who you are and what you have in mind.
• Concerns about responsible play — if you or someone you know is finding it hard to keep casino-style gaming, social or otherwise, in check, say so in your message and we'll point you toward resources that can help.

Questions We Often Get About Availability and Eligibility

A large share of the messages we receive are about whether a particular sweepstakes casino is available in a reader's state, or whether they meet the minimum age to sign up. We're glad to help point you toward the right place to check, but a few things are worth knowing before you write in:

• Sweepstakes casino availability is decided state by state, not nationwide. Some states permit most operators, others have restricted or taken action against them, and individual operators may choose not to serve certain states regardless of local law.
• Minimum age requirements vary by operator. Many platforms allow sign-ups from age 18, while others set the bar at 21, either everywhere or only in specific states.
• Rules change. An operator's list of eligible states today may not match what it was six months ago, so we always recommend checking the operator's own terms directly before creating an account.

We can share what we know from our own research, but we're not able to give you a definitive legal opinion on whether a specific site is permitted where you live — that depends on the operator's current terms and your local law, both of which can shift.

What Happens After You Contact Us

Every message is read by a real person on our team, not routed through a bot. We aim to respond within two working days, though enquiries that need us to double-check operator terms or state-by-state details may take a little longer.

If your message points to something inaccurate on the site — an outdated welcome offer, a state that's no longer eligible, or a redemption threshold that's changed — we treat that as a priority and will update the relevant page once we've verified it.

Before You Write In

If your question is about how a specific offer works, it's worth checking the operator listing itself first, since welcome bonuses and coin bundles are subject to terms that can include minimum age, eligible states, and wagering or redemption conditions set by the operator, not by us. For readers outside the US market, our page on trusted non-GamStop casinos in the UK may be more relevant than a US-focused sweepstakes casino enquiry.

For everything else — feedback, corrections, partnership ideas, or general questions about how the sweepstakes model works — we're glad to hear from you. Drop us an email and we'll get back to you as soon as we can.